General Privacy Statement
SuperConcepts Pty Ltd understands that privacy is important to its customers and potential customers.
Please note that ‘SuperConcepts’, ‘we’, ‘us’ or ‘our’ refers to SuperConcepts Pty Ltd and each of its entities operating in Australia as listed in the Privacy Policy. These entities trade as “Cavendish”, “Multiport”, “Super Concepts”, “SuperConcepts”, “SuperIQ”, “SuperMate”, and “More Superannuation”. We provide software, administration, document services, education solutions and other products and services, including tax agent services. We provide software, administration, document services, education solutions and other products and services.
We update our policy from time to time, so refer to this page for the latest version.
The policy explains how we comply with the Australian Privacy Principles, which have been established under the Privacy Act 1988 (Cth). The policy covers:
- why we need to collect your personal information;
- the types of information we collect and how it is collected;
- how we protect your personal information and who it can be disclosed to;
- specific issues relating to privacy and the use of the internet.
Consent for disclosure of information by tax agent
In order to provide you with tax agent services, our tax agent entities may use the services of other entities within and outside
the SuperConcepts group, including entities located outside Australia. In doing so, we may disclose information relating to your affairs with these entities. When we disclose information in this manner, we do so in accordance with our Privacy Policy.
In accepting tax agent services from us, you agree and consent to our tax agent entity disclosing information relating to your affairs with these entities.
Contacting us about privacy
You can contact SuperConcepts directly using the details below if you:
- have a general enquiry about how personal information is collected or used
- would like to access or update your personal information
- wish to make a complaint relating to privacy
The Privacy Officer
SuperConcepts Pty Ltd
GPO Box 9981
Adelaide SA 5001
Telephone: 1800 625 644
Email: PrivacyOfficer@superconcepts.com.au
