General Privacy Statement

SuperConcepts Pty Ltd understands that privacy is important to its customers. For a copy of our Privacy Policy click here.

Please note ‘SuperConcepts’, ‘we’, ‘us’ or ‘our’ refers to SuperConcepts Pty Ltd and each of its entities operating in Australia as listed in the Privacy Policy. These entities trade as “AMP SMSF Solutions”, “Ascend”, “Cavendish”, “Desktop Super”, “justsuper”, “Multiport”, “Super Concepts”, “SuperConcepts”, “SuperIQ”, “superMate”, “More Superannuation”, or “yourSMSF”. We provide software, administration, document services, education solutions and other products and services including tax agent services. When we provide you with tax agent services, we do so through one of our registered corporate tax agents SMA Tax & SMSF Services Pty Ltd, SMSF Administrations Solutions Pty Ltd, SMSF Operations Pty Ltd and Corporate Custodians Pty Ltd.

We update our policy from time-to-time, so refer to this page for the latest version.

The policy explains how we comply with the Australian Privacy Principles, which have been established under the Privacy Act 1988 (Cth). The policy covers:

  • why we need to collect your personal information
  • the types of information we collect, and how it is collected
  • how we protect your personal information, and who it can be disclosed to
  • specific issues relating to privacy and the use of the internet

Consent for disclosure of information by tax agent

In order to provide you with tax agent services, our tax agent entities may use the services of other entities within and outside the SuperConcepts group, including entities located outside Australia. In doing so we may disclose information relating to your affairs with these entities. When we disclose information in this manner we do so in accordance with our Privacy Policy.

In accepting tax agent services from us you agree and consent to our tax agent entity disclosing information relating to your affairs with these entities.

Contacting us about privacy

You can contact SuperConcepts directly using the details below if you:

  • have a general enquiry about how personal information is collected or used
  • would like to access or update your personal information
  • wish to make a complaint relating to privacy

The Privacy Officer
SuperConcepts Pty Ltd
PO Box R476
Royal Exchange NSW 1225
Telephone: 1800 625 644
Email: enquiries@superconcepts.com.au