New to SuperMate and need to learn the ropes? Or have a new staff member starting?
Then check out our new training plan, which offers a three-step approach to help you practice common tasks and gain confidence using SuperMate features.
The Guided Learning centre offers a range of training videos, all featuring an interactive table of contents and a pdf handout, which forms part of a working manual. In starting your learning journey, we recommend viewing the videos featured at the top of the Guided Learning page.
Sandpit and the associated learning tools represent a training environment which clients can access over a three-week period. The learner guides include a number of scenarios letting you enter funds, add data, create tasks and make errors as you learn. Sandpit enrolment is available via the Guided Learning page or by emailing training@supermate.com.au
As part of the three-week training period we offer regular weekly webinars, designed for learners to come together, join in the discussion, or ask a question about a particular task or activity. When enrolling (via the link on the Guided Learning page), please also submit a learner’s request to help us plan and tailor each webinar to your needs.
Login to SuperMate, go to Help menu (located at the top-right of the screen) and choose ‘SuperMate Help’. This launches a new screen which includes the Guided Learning centre. Or go directly to the page from the link at the bottom of the SuperMate homepage.
In addition to our complimentary three-step training plan, we offer consulting and on-site delivery for businesses with specific needs. For further information on this service email training@supermate.com.au