Electronics Service Address (ESA)

SuperMate is an ATO-registered SMSF messaging provider, ensuring your fund remains compliant with SuperStream obligations.

What is an ESA?

An Electronic Service Address (ESA) is like a digital mailbox for your SMSF. It allows your fund to electronically receive messages in relation to employer contributions, rollovers and certain ATO withrawals as legislated.

Why choose SuperMate ESA?

Compliance Made Simple

SuperMate ESA is ATO-registered, ensuring your SMSF always meets SuperStream obligations for contributions, rollovers, and ATO messaging.

No Extra Cost

Access SuperMate ESA for free when your fund is administered by SuperConcepts or your accountant uses SuperMate.

Backed by Experts

With over 40 years of SMSF experience, SuperConcepts provides trusted support for thousands of trustees across Australia.

Simplified Connectivity

Keep your fund connected at all times. Employer contributions, rollovers, and ATO messages flow securely without disruption.

Purpose-Built for SMSFs

Designed specifically for SMSF administration, SuperMate ESA gives you the right features, not a general accounting workaround.

Ongoing Support

You’re not alone. Our SMSF specialists help you transition and answer questions so you can focus on managing your fund with confidence.

How to access SuperMate ESA?

I’m an SMSF Trustee

Our full-service administration solutions will provide you with day-to-day support in managing your SMSF and provide you with an ESA.

I’m an Accountant

Our Enterprise SMSF Software SuperMate provides you with an ESA for each of your funds as part of the subscription fee.

I’m an Adviser

SuperConcepts simplified administration service will support your clients in managing their SMSF including the ESA requirement.

Frequently asked questions

An Electronic Service Address (ESA) is like a digital mailbox for your SMSF. It allows your fund to receive employer contributions, rollovers and certain ATO messages electronically, which is required under SuperStream.

Every SMSF must have an active ESA to comply with SuperStream legislation. Without one, your fund may not be able to receive contributions or rollovers, putting your compliance at risk.

If your ESA provider exits the market, your SMSF will no longer receive SuperStream messages. This means employer contributions or rollovers could bounce back. To stay compliant, you’ll need to move to another ATO-registered provider, such as SuperMate ESA. To learn more about SuperMate ESA, Contact Us today.

SuperMate ESA is available when:

  1. Your accountant uses SuperMate to manage your SMSF, or

  2. Your SMSF is administered directly by SuperConcepts.

There is no additional cost for the ESA under these arrangements.

Yes. You can engage SuperConcepts to administer your SMSF, and your fund will automatically be connected to SuperMate ESA.

No. SuperMate ESA is included at no extra cost when your SMSF is administered by SuperConcepts or your accountant uses SuperMate.

You can check your current ESA provider through the ATO’s register or by asking your accountant/administrator. If you are unsure, complete the enquiry form below and our team can help confirm this for you.

It’s simple:

  • If you work with an accountant, ask them about SuperMate.

  • If you manage your SMSF directly, complete the enquiry form below and our SMSF experts will guide you through the transition.

Are you using Australia Post’s SMSF Gateway?

Australia Post is closing its SMSF Gateway service. If your SMSF ESA is with them, you need to take action to stay compliant.

SuperMate ESA is a registered alternative. You can switch to SuperConcepts administration and continue receiving contributions and rollovers without interruption.

Secure your ESA today

Enquire about your ESA today


Complete the below form and our team member will be in touch ASAP.