SuperMate training and support
As a SuperMate client, you're hooked up to an expert team who proudly know the software from the inside out.
Put a mate on your side
Sometimes, even an expert needs to rely on a mate. Our technical specialists understand the complexities of administration - and they're here to help you with training and support.
We offer a free training plan for SuperMate clients including a simple three step process to let you discover, play and share as you learn.
Step 1 – Discover
We have a library of training videos, demonstrating how to use the various features to get you up to speed in no time.
Step 2 – Play
Learn SuperMate at your own pace in a sample environment - where you can learn all about our software and how to get the most out of it.
Step 3 – Share
Participate in weekly webinars, where you can raise questions about the training and learn from others along the way.
Want something more personalised?
Once you're a client we offer consulting and on-site delivery which can be tailored to your specific needs. Contact us at firstname.lastname@example.org to discuss your requirements.
We continue the partnership supporting your team each year
You can seek comfort in the fact you’ll be supported by a team of experts who have many years’ experience working in superannuation and with SuperMate, so you and your business can get your questions answered quickly. As the superannuation industry evolves, we will help you come up to speed with new features through release notes, which are published in an easy and digestible format.
Interested in signing up?Request your free trial